The Credit Union Development Education (DE) program is the signature education platform of the Foundation. The mission is to help established and emerging leaders within the credit union movement understand and leverage credit unions’ unique business model to serve members and communities in new and better ways.
Since 1982, over 2,000 credit union advocates from 35 countries have attended the U.S. DE program to earn their CUDE™ designation. Independent, international DE programs have spun off from the U.S. program, expanding the global DE alumni network to more than 4,500 individuals worldwide.
What is Development Education?
Development Education is a process dedicated to understanding fundamental barriers that prevent the prosperity of people and communities across the globe. The goal of this process is to encourage individuals and organizations to take actions that promote equity and sustainability for all.
The National Credit Union Foundation has long been a leader in promoting Development Education within the credit union system. The process of Development Education aligns with the mission of credit unions and our shared cooperative principles, and it has helped credit unions to discover new and better ways of serving members and communities.
Who Should Attend?
DE is intended for emerging or established leaders from credit unions, system partners and organizations that support credit unions*. Employees from all organizational levels are eligible and encouraged to attend – from c-suite to MSRs, accounting or IT folks, marketers and board directors. If you’re passionate about credit unions, DE is for you.
DE Learning Objectives
While many trainings focus on the “what” and “how” of credit union service and operations, the DE program focuses on exploring the “why”. High-level learning objectives include:
- The Credit Union Difference: Understand how to communicate and leverage credit unions’ unique business model and cooperative principles.
- Development Issues: How to identify and solve for challenges that prevent the financial health and prosperity of the members and communities you serve. Learn more about the 12 Development Issues.
- Empathy & Emotional Intelligence in Banking: How to live out our mission and values while creating a competitive advantage in the marketplace.
Upon completing the DE program, participants earn their Credit Union Development Educator (CUDE) designation which signifies a competency in understanding and applying DE lessons to support credit union members, employees and communities. The designation is available through completing either the in-person or virtual DE program.
DE: Unlike Other Trainings
DE is a dynamic program where content is arranged to connect learning with experiences and application over the course of training. It relies heavily on individual engagement, group work and a classroom that challenges participants to step outside of their comfort zones. To create this environment, we have the following rules:
Attendees must attend all DE program sessions. Unless there is a health issue or family/personal emergency, we expect participants to attend all sessions in order to receive their CUDE designation. This is not a “pick and choose” event and attendees should not schedule meetings or maintain work connectivity during DE whether participating in-person or virtually.
Titles are left at the door. All participants are asked to not reveal their titles at DE Training. This creates a level playing field for group dynamics and allows everyone in the class to more easily look at problems and solutions from different angles.
No advanced copies of the agenda are shared. To ensure participants aren’t looking too far ahead at lessons and activities, we do not share a detailed agenda prior to arriving at DE. Though the DE Program schedule can vary depending on the learning environment, participants can expect to remain busy from the beginning to end of each learning day of training with plenty of time for breaks and reflection.
Registration is limited to one person per organization per class. Cooperative learning is at the forefront of DE Training. To optimize the learning environment, one person per organization can attend each session. This allows participants to learn from and engage with as many unique perspectives as possible.
DE is uniquely valuable to…
Participants. The DE program helps participants to explore their purpose or “why” in credit unions, fostering internal reflection, passion and leadership.
Credit Unions. To win in the marketplace, credit unions need to leverage our purpose to differentiate and better serve our diverse memberships. The DE program helps participants to understand the cooperative principles and learn to help members overcome challenges using empathy. Participants in the DE Program return to their organizations with renewed passion and desire to innovate and serve members.
System Partners. The DE program helps participants from system partners understand their connection to the credit union movement and the members that credit unions serve.
Communities. The DE process, learned throughout training, helps participants to build meaningful connections to their community. The DE Program introduces participants to the products, services and development opportunities that communities need and support the good work that credit unions are already doing.
Register for 2022 DE Training
Our first session of 2022 will be held virtually from March 14-April 8. Live learning sessions will be held on Mondays and Tuesdays between the hours of 10 a.m. – 4 p.m. CT for the duration of training. Registration will open on February 1 at 10 a.m. CT. Scholarship applications for this session will also be available at that time.
The Foundation plans to hold three in-person DE training sessions in Madison, WI later in 2022, with separate registrations held for each session. Due to the uncertainty around COVID-19, the Foundation will be running multiple registration cycles in 2022, and programming details, registration information and scholarship applications for these sessions will be shared in advance.
To be added to the waiting list or notified about additional 2022 sessions, please email Maggie Wolff, Development Education Manager, at [email protected].
The in-person DE program is delivered in Madison, WI on the University of Wisconsin-Madison campus. Please note that due to COVID-19, all in-person DE programs have been canceled until further notice.
In-person DE is an intensive, week-long program, which consists of all classroom learning and engagement. Participants can expect to be in session from 8 am–8 pm CST for the duration of training.
The virtual DE program is delivered over four weeks. Participants engage in a mix of on-demand and live learning sessions. The expanded format and timeline allows for more reflection on lessons and real-world application, and provides greater accessibility.
Live learning sessions are held on Mondays and Tuesdays between the hours of 10 am– 4 pm CST for the duration of training.
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Jim Nussle, President/CEO of the Credit Union National Association
DE Training was well worth my personal investment of time and energy. As we work hard to advocate and build awareness for credit unions, it’s critical that we take time to build our understanding and appreciation of the credit union difference so we can all share that message far and wide.
Get in touch
For more information on the DE Program
Contact Maggie Wolff, Development Education Manager
*For international participants: Individuals from outside the U.S. are welcome to participate in in-person training. While virtual programming has many exciting aspects, two of the biggest challenges we face include (1) connecting across different time zones, and (2) ensuring participants have the appropriate level of connection and technologies required for training. Given these issues, we will be hosting our 2021 virtual DE Training sessions with U.S. participants only.
*Limited seating: Each DE Training class, both in-person and virtually, can host up to 48 individuals. Due to limited seating, only one individual per organization can be registered for a single training class.
PLEASE NOTE: Individuals must be from an organization that has (1) a primary purpose to support credit unions or some element of the credit union movement, (2) a significant portion of its ownership or membership from the credit union system and (3) demonstrated a commitment to the purposes of the Foundation. If you have any questions concerning eligibility for DE Training, please contact Maggie Wolff at [email protected] or 608-231- 4078. Non-affiliates and non-system representations will pay the posted non-member registration fee.
CANCELLATION POLICY: All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to [email protected]. Cancellations received more than 30 days prior to the event are subject to a 25% administrative fee on the registration total. No refunds will be granted for cancellations received on or after 30 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the CUDE training date, current participant name and new participant name to [email protected].