Credit Union Development Education

2027 DISCLOSURES

CANCELLATION POLICY: All cancellation requests must be submitted in writing to [email protected]. Requests should include the DE session date, the participant’s name, and a brief reason for the cancellation. 

• Cancellations submitted more than 30 days before the session are eligible for a refund of the registration fee, less a $1,000 administrative fee.
• Cancellations submitted 30 days or fewer before the session are not eligible for a refund. 
• The Foundation may approve an exception in cases of serious illness, injury, hospitalization, death in the immediate family, or other unforeseen family or medical circumstances requiring immediate attention. 
• Scholarship cancellations are subject to the separate Scholarship Policy section and may have different requirements, fees, and eligibility consequences. 

PLACEHOLDER REGISTRATION POLICY: Organizations may register a placeholder participant if the final participant has not yet been identified at the time of registration. 

• Each placeholder registration may be updated one time to name the final participant at no additional cost. 
• Organizations must submit the final participant’s name to [email protected] at least 30 days before the session begins. 
• After the final participant has been named, any additional request to replace that individual will be handled under the Substitution Policy. 

SUBSTITUTION POLICY: Once a participant has been confirmed, any request to replace that individual with another participant is considered a substitution. All substitution requests must be submitted in writing to [email protected] and include the DE session date, the current participant’s name, and the proposed substitute’s name. 

• Substitutions submitted more than 30 days before the session are subject to a $250 administrative fee. 
• Substitutions submitted 30 days or fewer before the session are not guaranteed and may be subject to the Cancellation Policy. If the substitution submitted 30 days or fewer before the session is approved, it is subject to a $250 administrative fee. 
• The Foundation may approve an exception in cases of serious illness, injury, hospitalization, death in the immediate family, or other unforeseen family or medical emergencies requiring immediate attention. 

Cancellation and substitution deadlines to receive a refund, less the administrative fee: 

January DE: January 1, 2027 

April DE: March 5, 2027 

June DE: May 14, 2027 

July DE: June 25, 2027 

August/September DE: July 30, 2027 

October DE: September 3, 2027 

Virtual DE: October 1, 2027 

ATTENDANCE: Full participation is essential to successfully complete the DE program. Participants are expected to attend every session in its entirety throughout the week, as each component is thoughtfully designed to contribute to your learning and CUDE designation. While we understand that emergencies can arise, absences should be limited to those circumstances only. Missing or skipping sessions may impact your ability to receive the CUDE designation.

PARTICIPANTS FROM OUTSIDE THE U.S. CREDIT UNION SYSTEM: Individuals from credit union systems outside the U.S. are welcome to participate in in-person training once they have completed their home program. Before registering for U.S. DE, you must receive permission from the DE Director in your home country or region. If your country or region does not have a DE program, please contact WOCCU: [email protected]

MAXIMUM PARTICIPANTS: Cooperative learning is a core principle of the DE experience. To foster meaningful dialogue and diverse perspectives, registration is generally limited to two participants per organization per class. This intentional approach helps create a dynamic learning environment where participants can engage deeply, share broadly, and learn from a wide range of experiences across the credit union movement.

PROGRAM ELIGIBILITY: If you are part of the credit union system and are passionate about advancing financial well-being, the Development Education (DE) Program is designed for you.

• DE is open to individuals at all levels of an organization, regardless of role, title, or function.
• Credit union staff and volunteers, including board members, are encouraged to participate.
• Professionals from credit union system organizations that support the credit union movement, are also encouraged to attend. The Foundation may limit the number of participants from the same non-credit union organization in a calendar year to ensure access across the broader credit union system.
• If you have questions about whether the DE Program is a good fit for you, please contact us at [email protected].

SCHOLARSHIP POLICY: National Credit Union Foundation scholarship recipients are expected to honor their commitment to attend the full DE session. All scholarship cancellation requests must be submitted in writing to [email protected] and include the DE session date, the recipient’s name, and a brief reason for the cancellation. 

• Scholarship cancellations submitted 45 days or fewer before the session are subject to a $100 administrative fee and will result in: 
• The recipient’s organization being ineligible to receive DE Program scholarships from the National Credit Union Foundation for 24 months. 
• The individual recipient being ineligible for future DE scholarships from the National Credit Union Foundation. 
• Scholarship cancellations submitted less than 24 hours before the start of an in-person session without an approved exception may also result in the recipient being responsible for lodging costs incurred by the Foundation. 

Scholarship substitutions: Scholarship substitutions may be considered in rare circumstances, such as when a recipient changes roles or leaves the credit union system before the session. All scholarship substitution requests must be submitted in writing to [email protected] and include the DE session date, the current recipient’s name, the proposed substitute’s name, and the reason for the request. 

• Scholarship substitutions are not guaranteed and will be considered on a case-by-case basis. 
• Unauthorized scholarship substitutions, including substitutions made without prior written approval, will result in forfeiture of the scholarship and ineligibility for future DE scholarships from the National Credit Union Foundation. 
• The Foundation may approve an exception in cases of serious illness, injury, hospitalization, death in the immediate family, or other unforeseen family or medical emergencies requiring immediate attention. 

Scholarship cancellation deadlines: 

January DE: December 11, 2026 

April DE: February 19, 2027 

June DE: April 30, 2027 

July DE: June 11, 2027 

August/September DE: July 16, 2027 

October DE: August 20, 2027 

Virtual DE: September 24, 2027