In 2012, the National Credit Union Foundation (the Foundation) through its REAL Solutions™ program made available this free online report entitled “Credit Unions: Focused on Financial Capability Across the Nation,” which is the result of an almost yearlong data collection effort by the Foundation with the help of state credit union leagues.
In an effort to help the credit union community understand the depth and breadth of existing programs, the Foundation conducted a comprehensive national study of credit-union provided member and consumer financial education and counseling. The data derived from this study will be useful to state leagues/associations and the broader credit union industry because it quantifies the extent to which credit unions are providing opportunities for members/consumers to advance their financial knowledge and decision-making skills.
“Credit Unions: Focused on Financial Capability Across the Nation” describes ten financial education/counseling interventions offered to members/consumers by credit unions. It provides cumulative data about member use of and access to credit-union provided financial education/counseling products, tools, and courses, and it reveals probable keys to program success. National data is supplemented by case studies of credit unions and state leagues/associations that illustrate each type of educational intervention. Finally, an overview of financial education/counseling programs at credit unions within each state provides a comprehensive look at the varied and numerous educational outreach efforts geared toward credit union members and consumers in general.
> Download/View the Full Report (pdf/15 MB)