Foundation Field Notes Episode 4 with Jennifer McHugh

Foundation Field Notes Episode 4: Royal Credit Union's Correctional Facility Education Program

Improving people’s financial well-being takes creativity, commitment and a culture of service. These are the stories of credit unions and how they are putting people’s financial well-being at the center of their strategy. Shared with you, our credit union family, to inspire you and give you the tools to navigate to the next stop on your own financial well-being journey.

In the fourth episode of our Foundation Field Notes video series, Foundation Executive Director Gigi Hyland meets with Jennifer McHugh, VP of Community Engagement at Royal Credit Union in Eau Claire, WI, to discuss their correctional facility education program. Royal CU’s financial education program helps incarcerated individuals learn about the impact of credit scores/reports, understanding different ways to pay down debt, identifying predatory lending behaviors, and more. The program helped participants gain confidence in themselves and their attitudes towards their learnings and financial well-being.

Foundation Field Notes Episode 4: Royal Credit Union's Correctional Facility Education Program

Here are the three main takeaways from the interview:

  1. It’s not “people helping some people,” it’s “people helping people”…ALL people, regardless of their life situation.
  2. Improving people’s financial well-being not only benefits the member and the credit union but your community as a whole.
  3. Partnering with correctional facilities opened the doors to new members who trust you, can be your advocates, and prove to your existing members that you care.
Jennifer McHugh on financial well-being